TÜRSAB 13692since 2020Google 5,0/5 · 308
What happens if my Izmir Airport transfer cannot be provided?
If an accident or mechanical breakdown prevents your Izmir Airport transfer and there is not enough time to arrange another vehicle, a local taxi is arranged. Any transfer fare already collected is refunded; the taxi fare is covered on request. The passenger is contacted via WhatsApp, email or, in urgent cases, by phone.
What if an accident or breakdown prevents my transfer from arriving?
If an accident or mechanical breakdown prevents the transfer and there is not enough time to arrange another vehicle, local taxi firms are contacted to arrange a taxi for the passenger. Any transfer fare already collected is refunded; the taxi fare is covered on request. Transport and communication are coordinated through the existing booking.
What happens if the transfer vehicle breaks down during the journey?
If a mechanical breakdown occurs during the journey and there is not enough time to arrange another vehicle, a local taxi is arranged for the passenger. Any transfer fare already collected is refunded; the taxi fare is covered on request. The onward journey is coordinated according to the current situation; no fixed replacement-vehicle arrival time is given.
Who should I contact if my transfer is disrupted?
Report the situation via 0542 806 02 82 or transferisteinfo@gmail.com. Include the booking date and describe the problem. The passenger is contacted via WhatsApp, email or, in urgent cases, by phone. For a payment issue, also share the written fare confirmation and any payment record you have.
Passenger cancellation and allocated vehicle details
If your confirmed transfer is disrupted, send the booking date and problem through the existing contact to coordinate alternative transport.
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